Remote BDC Services That Turn More Leads Into Sales

Professional phone teams that handle your lead follow-up, appointment setting, and customer service—so your sales floor can focus on closing deals. Canadian-based agents with bilingual capabilities and zero overhead costs.

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Handling 15,000+ customer interactions monthly for Canadian dealerships

Get Your Free BDC Needs Assessment

Discover how remote BDC services can increase your appointment rates and free up your sales team. Schedule a confidential consultation with no obligation.

icon *Confidential consultation with no obligation. Most dealerships are operational within 7-10 business days. Average response time: 2 hours.

The BDC Challenge

Are These Problems Costing Your Dealership Sales?

Every day, dealerships across Canada lose sales because leads aren't followed up fast enough or sales teams are overwhelmed with phone work. Performance Leads Remote BDC Services solve these challenges by providing dedicated, professional phone teams that act as an extension of your dealership—without the overhead of hiring in-house staff.

  • Sales Team Stuck on Phones

    Your top closers spend hours making follow-up calls when they should be on the showroom floor. Our remote BDC team handles all inbound inquiries and outbound follow-ups, freeing your sales staff to focus exclusively on face-to-face selling where they excel.

  • Slow Response Times

    Leads go cold while your team handles walk-ins or other priorities. With our average 5-minute response time, we contact prospects while they're still hot—increasing conversion rates by up to 400% compared to dealerships that respond in hours or days.

  • High BDC Overhead Costs

    Hiring, training, and retaining quality BDC staff costs $45,000-$65,000 annually per employee—plus benefits and turnover expenses. Our remote BDC services deliver professional support at 60% lower cost with zero recruitment headaches or training gaps.

  • Wasted Marketing Investment

    You're paying for leads that never get proper follow-up, destroying your marketing ROI. Our dedicated BDC team ensures every single lead is contacted, qualified, and nurtured—maximizing the return on every advertising dollar you spend.

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Ready to Scale Your Sales Team Without the Overhead?

Schedule Free Consultation
Why Choose Performance Leads

Professional Remote BDC Services Built for Canadian Dealerships

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    Canadian-Based, Bilingual Agents

    No overseas outsourcing or language barriers. Our professional agents operate from Canada with complete English and French fluency, trained specifically in automotive sales processes and your dealership's unique offerings.

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    Lightning-Fast Response Times

    Average lead response under 5 minutes—proven to increase conversion by 400%. We contact prospects while they're still engaged, ensuring maximum appointment-setting success and keeping your pipeline full.

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    60% Lower Overhead Costs

    Save thousands compared to hiring in-house BDC staff. No salaries, benefits, training costs, or turnover expenses. Pay only for active service with transparent monthly billing that scales with your needs.

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    Seamless CRM Integration

    Works perfectly with your existing DMS and CRM—zero system changes required. Full integration with Reynolds & Reynolds, CDK Global, DealerSocket, and all major automotive platforms with complete call logging in real-time.

BDC Solutions

Comprehensive Remote BDC Services Tailored to Your Dealership

From inbound call handling to outbound prospecting and appointment confirmation, our remote BDC team becomes a seamless extension of your sales operation. Choose the services that fit your dealership's unique requirements and scale as you grow.

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    Inbound Lead Response & Qualification

    We answer within 3 rings, qualify prospects with our proven script, and schedule appointments directly into your calendar.

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    Outbound Follow-Up & Lead Nurturing

    Persistent, professional follow-up on unsold leads, service customers, and past buyers.

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    Appointment Setting & Confirmation

    Dedicated coordinators who schedule test drives and sales meetings, then confirm 24 hours prior to reduce no-shows.

Client Success Stories

Real Results from Canadian Dealerships Using Remote BDC Services

  • We were drowning in leads with no time to follow up properly. Performance Leads' Remote BDC team changed everything. Our appointment-setting rate jumped from 18% to 31% in the first month, and our sales team finally focuses on what they do best—closing deals on the showroom floor.

    David Tremblay Sales Manager, Ottawa Valley Motors

  • Hiring in-house BDC staff was a nightmare—constant turnover and training costs. With Performance Leads, we get consistent, professional service every single day. The cost savings alone justified the switch, but the 89% client satisfaction rating our customers give the team is what really matters.

    Michelle Wong General Manager, Pacific Auto Group, BC

  • As a smaller dealership, we couldn't afford a full-time BDC person. Performance Leads gave us enterprise-level service at a price that made sense. Our lead-to-appointment conversion improved 43%, and the bilingual team handles both our English and French customers flawlessly.

    Robert Fournier Owner, Québec Auto Plus